pk4 Terms & Conditions

1. Introduction

Welcome to pk4, Bangladesh's trusted online gaming destination. These Terms and Conditions govern your use of the pk4 platform, including all games, features, promotions, and services accessible via our website at pk4.club. By registering an account, depositing funds, or placing any wager on pk4, you confirm that you have read, understood, and agreed to these terms in their entirety.

pk4 is an online entertainment and gaming platform designed primarily for players based in Bangladesh. We offer cricket betting, live casino games, slots, crash games, and a wide range of additional entertainment categories. Our platform is accessible via popular local payment methods including bKash, Nagad, and Rocket, ensuring a seamless experience for users across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

21+ Only

Access to pk4 is strictly reserved for adults aged 21 years or above. If you are under 21, you are not permitted to register, deposit, wager, or engage with any pk4 service. We take age verification seriously and reserve the right to request identification documents at any time.

2. Account Registration and Eligibility

To use pk4, you must create a personal account. When registering, you agree to the following conditions:

• You are at least 21 years of age and legally eligible to participate in online gaming in your jurisdiction.
• You provide accurate, complete, and up-to-date personal information at the time of registration and keep it updated thereafter.
• You will register only one account. Multiple accounts per person are strictly prohibited and may result in permanent suspension.
• You are not acting on behalf of any third party and are using pk4 solely for personal entertainment.
• You have not been previously excluded or banned from the pk4 platform or any associated service.

pk4 reserves the right to request identity verification documents (such as a national ID card or passport) at any stage of your account lifecycle. Failure to provide satisfactory documentation may result in account restriction or closure. We comply with industry-standard Know Your Customer (KYC) practices to ensure a safe environment for all users.

3. Deposits and Withdrawals

Deposits

pk4 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (BDT). By making a deposit, you confirm that the funds belong to you and are not derived from any unlawful activity. Key deposit conditions include:

• Minimum deposit amounts vary by payment method and are displayed on the deposit page at the time of transaction.
• pk4 does not charge transaction fees on standard deposits, though your payment provider may apply their own charges.
• Deposits must come from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals

Withdrawal requests are processed to the same payment method used for the original deposit where possible. All withdrawal requests are subject to a standard identity and security verification check before funds are released. Please note:

• Withdrawal processing times may vary between 1 to 5 business days depending on the selected payment method and verification status.
• Bonus funds and any winnings derived from bonus play are subject to applicable wagering requirements before withdrawal is permitted.
• pk4 reserves the right to delay or decline a withdrawal request if there are reasonable grounds to suspect fraudulent activity or terms violation.

4. Bonuses and Promotions

pk4 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions that are communicated at the point of the offer. General bonus rules applicable across all pk4 promotions include:

• Welcome bonuses are available to new players who complete registration and make a qualifying first deposit. A minimum deposit threshold applies as stated in the specific promotion.
• All bonus funds carry a wagering requirement (rollover) before they can be converted to withdrawable cash. The rollover multiplier applicable to each bonus is stated clearly in the promotion details.
• Bonuses are non-transferable and may not be exchanged for cash or transferred between accounts under any circumstances.
• pk4 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. In the event of any dispute about a promotion, pk4's decision is final.

Free spins awarded as part of a promotional offer are valid for the specified games only and expire within the timeframe stated in the promotion. Winnings from free spins are subject to the stated wagering requirement before withdrawal.

5. Game Rules and Fair Play

All games available on pk4 — including cricket betting markets, live casino tables, slot games, and crash games — are governed by their individual game rules as supplied by the respective software providers. Players are responsible for familiarising themselves with the specific rules of each game before placing a wager.

pk4 is committed to fair play. Our platform uses certified RNG (Random Number Generator) systems for slot and table games, and live casino games are streamed in real time from certified studios operated by providers such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe. The following conditions apply to all game play:

• All bets placed are final once confirmed. pk4 cannot reverse, cancel, or amend a bet once it has been accepted by the system, except in cases of manifest technical errors.
• In the event of a disconnection or technical failure during an active game round, pk4 will make reasonable efforts to resolve the session based on the last confirmed game state recorded by the server.
• Cricket betting markets are settled in accordance with official match results as published by the relevant governing body (ICC, BCB, or equivalent). pk4 follows standard industry settlement rules for all sports markets.

6. Prohibited Activities

pk4 operates a zero-tolerance policy toward fraudulent, abusive, or dishonest conduct. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of all balances, and potential legal action:

• Registering more than one account, whether under the same or different personal details, for the purpose of claiming multiple bonuses or circumventing restrictions.
• Engaging in any form of bonus abuse, including but not limited to arbitrage betting, matched betting using pk4 bonus funds, or exploiting promotions in a manner inconsistent with their intended purpose.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with pk4 games or the betting interface without explicit written permission from pk4.
• Attempting to launder money or channel proceeds of unlawful activities through the pk4 platform.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any other interaction with pk4 customer support.

pk4 uses advanced monitoring tools to detect irregular betting patterns, account linkages, and suspicious financial activity. Any account found in violation of these prohibitions is subject to immediate action without prior notification.

7. Responsible Gaming

pk4 is committed to promoting responsible gaming among all players. We understand that gambling should be an entertaining activity, not a financial strategy or a solution to personal difficulties. pk4 provides the following responsible gaming tools to all registered users: deposit limits, session time reminders, cooling-off periods, and self-exclusion requests. Players who feel that gaming may be becoming a problem are encouraged to make use of these tools or to contact our support team at [email protected].

All players on pk4 must be 21 years of age or older. We actively promote responsible gaming and do not encourage players to chase losses, exceed their personal budgets, or treat gambling asa source of income. If you believe you have a gambling problem, we recommend seeking professional help from relevant support organisations.

8. Account Suspension and Termination

pk4 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. Grounds for suspension or termination include but are not limited to:

• Violation of any clause within these Terms and Conditions, including prohibited activities outlined in Section 6.
• Failure to complete identity verification within the required timeframe after a formal request by pk4.
• Any behaviour deemed abusive, threatening, or inappropriate toward pk4 staff or other users of the platform.

In the event of account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method, subject to standard verification procedures.

9. Limitation of Liability

To the maximum extent permitted by applicable law, pk4 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses resulting from system outages, third-party payment processing delays, or game technical errors beyond pk4's reasonable control.

pk4 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. While we invest heavily in platform reliability and SSL security, users access pk4 at their own risk and are responsible for maintaining appropriate security on their own devices.

10. Privacy and Data Protection

pk4 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using pk4, you consent to the collection and use of your personal information as described in our Privacy Policy. We do not sell or share your personal data with unauthorised third parties. All data is stored securely using industry-standard encryption. For full details on how we handle your data, please review our Privacy Policy available at pk4.club/privacy-policy.

11. Amendments to These Terms

pk4 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered users via email or a prominent notice on the platform. Your continued use of pk4 after the effective date of any revised terms constitutes your acceptance of those changes.

The most current version of these Terms and Conditions is always available at pk4.club/terms-conditions. It is your responsibility to review these terms periodically to stay informed of any updates.

12. Governing Law and Disputes

These Terms and Conditions shall be interpreted and governed in accordance with generally accepted principles of international online gaming law and fair commercial practice. In the event of any dispute arising from your use of pk4, we encourage you to contact our support team in the first instance. pk4 aims to resolve all user complaints promptly, fairly, and transparently. If a dispute cannot be resolved through direct communication, the parties agree to seek resolution through a mutually agreed neutral process.

13. Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, our team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]